Terms and Conditions

4S Photographics Terms and Conditions

About These Terms And Conditions

In these Terms and Conditions "we" and "us" mean 4S Photographics Pty Ltd trading as Photweb ABN 150 790 098 801, and "you" means you the customer.

These Terms and Conditions together with your Order constitute the entire Contract between us and you for the supply of Products. The Contract cannot be varied unless we agree to vary it in writing or by email.

Placing Your Order

You may place an Order by filling in the Order Form on the 4S Photographics Web Site and clicking the "Finish & Pay" button.

By placing an Order, you make an offer to us to purchase the Products you have selected based on these Terms and Conditions.

We will notify you that your order is being processed by sending you an Order Confirmation and tax invoice via email; however, we do not formally accept your offer until your order has passed our internal validation procedures for verifying the bona fides of each order placed, for the purpose of preventing credit card or payment fraud.

4S Photographics and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. We will confirm acceptance of your order when we send you an email confirming shipment of the goods you have ordered. If we cannot process or accept your Order after payment is received we will contact you by email or telephone.

When placing an order with 4S Photographics, the customer agrees to be bound by the following terms:

PRICES

Prices for all products in this catalogue are in Australian ($A) and include GST (10%). All prices are correct at the time of publication of this catalogue. However, 4S Photographics reserves the right to alter prices for any reason. If the price of a product that you order has been altered, 4S Photographics will contact you prior to processing your order. 4S Photographics will provide "Tax Invoices" in the prescribed form for all accepted orders.

FREIGHT

4S Photographics does not control Australia Post transit times- please allow two weeks for delivery. Unfortunately pick up is not available.

Ensure the postal address provided is correct and up-to-date. Buyers will be charged a re- delivery fee for items that are undelivered and returned to us as a result of incorrect delivery details or unsuccessful delivery. This fee will be the full cost of original Postage & Handling. 4S Photographics is not liable for any loss, theft or damage to any goods. We will not be responsible for any consequences (direct or indirect) arising from the late or non-delivery of goods due to events beyond our control.

PRODUCTS

We reserve the right to modify or change product specifications. We do this in order to improve our product range and availability. This will only be done when we consider the alternate product to be equal or better in performance and suitability. From time to time products may not exactly match photographs in this catalogue.

CLAIMS AND EXCHANGES

If the product is defective, please return it to 4S Photographics in original condition within 7 days of receipt of the product. The returned products may be replaced, refunded or credited to your account. All returns must be authorised by 4S Photographics. When you contact us a Return Authorisation Number will be issued. Any goods returned without a Return Authorisation Number will not be accepted.

Unfortunately, freight charges on returns are not refundable. Also, freight will be charged when sending any replacements products.

PAYMENTS

Payment must accompany all orders. Payments can be made by credit card (Visa or Master Card or AMEX). Payment processing will not begin until we receive all the information we need. Orders placed on a weekend or a Public holiday will not begin payment processing until the next business day. Business days are Monday through Friday, excluding QLD Public holidays.

We process credit card and Eway payments after you click the "Process Payment" button. 4S Photographics reserves the right to cancel the transaction.

PRIVACY POLICY

4S Photographics is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us; that's all. 4S Photographics uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from 4S Photographics only last while you’re browsing our website.

We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Security Policy

When purchasing from 4S Photographics your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact our customer support centre info@schoolhousephotographics.com.au